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Privacy Policy

Last updated: 27 October 2026

1. Who processes the data

The controller of personal data is:

  • Name: A.O. Pas cu Pas regiunea Sud
  • IDNO: 1013620010088
  • Address: 46 C. Negruzzi St., Cahul
  • E-mail: office@pcpsud.com

2. For what purposes and on what legal basis we process data

Receiving and reviewing messages sent through the website forms (contact and request for assistance) or by e-mail
Legal basis: our legitimate interest in replying to the enquiries we receive.

Protecting forms against automated submissions (spam), using Google's reCAPTCHA service
Legal basis: our legitimate interest in protecting the forms against abuse.

Operation and security of the website
Legal basis: our legitimate interest in keeping the website working and protected.

Displaying page elements loaded from external services: fonts, map, share buttons
Legal basis: our legitimate interest in displaying the website correctly.

Measuring traffic
Legal basis: your consent, given through the cookie banner.

Publishing the stories of our beneficiaries on the website ("Success stories")
Legal basis: the consent of the people featured in them.

Publishing materials about the organisation's work on the website: news, photos from activities, reports
Legal basis: our legitimate interest in informing the public and our funders about our work.

You are not obliged to provide data to us. Without the necessary data we cannot act on your request.

3. Who we share data with

We share data, to the extent necessary, with the following categories of recipients:

  • the website hosting provider;
  • the e-mail service provider;
  • the company that develops and technically maintains the website;
  • the providers of external services loaded on the pages: Google, AddToAny;
  • the providers of traffic analysis services, only if you have given consent through the cookie banner;
  • anyone who visits the public pages of the website, as regards the materials we publish.

4. Transfer of data outside the Republic of Moldova

The website servers are located in the European Economic Area.

Google LLC (United States of America) — traffic analysis. The data is transferred on the basis of the standard contractual data protection clauses adopted by the European Commission. Their text is published by the provider: Google standard contractual clauses.

5. How long we keep data

  • messages from the website forms — 12 months, after which they are deleted automatically;
  • correspondence by e-mail — while the request is being reviewed and we are in contact with you about it;
  • beneficiaries' stories — while they are published on the website or until consent is withdrawn;
  • materials about the organisation's work — while they are published on the website or until the person featured in them objects;
  • technical server logs — 10 days;
  • cookies — for the period stated in section 7.

6. Your rights

You have the right to request access to your data, its rectification or erasure, restriction of processing, and the right to data portability. Where processing is based on consent, you can withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal.

Right to object. You can object at any time to the processing based on our legitimate interest, listed in section 2, on grounds relating to your particular situation. We stop the processing unless we demonstrate compelling legitimate grounds or the processing is necessary for the establishment, exercise or defence of a legal claim. Objection to direct marketing is unconditional.

To exercise your rights, write to us at office@pcpsud.com.

You have the right to lodge a complaint with the National Center for Personal Data Protection (datepersonale.md).

7. Cookies

Cookies are small files that the website stores on your device.

Necessary — for the website to work: the session, form protection, the chosen language and your cookie choice.

The other categories are switched on only with your consent, given through the banner shown on your first visit:

Analytics — how many visitors we have, which pages are read and where visitors come from. Provider: Google Analytics. Duration: cookies — up to 2 years; statistical data in Google Analytics — 14 months.

You can change your decision at any time via "Cookie settings" at the bottom of any page.

8. Our pages on social networks

We run a page on Facebook. For the statistics of this page we are joint controllers with the platform. The allocation of responsibilities between us and the platform is described in Meta's agreement.

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